{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
9/8/2026 5:03:40 PM
1
Clan Creation not working
Hi there,
As the title says. I'm struggling to create a clan for me and my friends. I keep getting the error message 'We’ve encountered an error, please try again later. (3),.
I've seen other people here getting the same message error. Has there been any update on this yet? It's very annoying.
To confirm what other people online have said:
- I've tried on both the IOS app and the website, still nothing.
- My birthday is over 18.
- My profile is 16 years old - created in 2010.
- I used cross save originally from Xbox now play on Steam. It doesn't matter whether being logged in from Steam or Xbox account it still doesn't work.
- All quests completed including the new light ones. I'm a 12 year vet. (D1 Alpha).
If anyone has any info, I'd be grateful.
Thanks.
-
1 ReplyHi there, Thank you for reaching out, and I'm sorry to hear you've been running into persistent issues when trying to create a new Clan. I understand you've already attempted most troubleshooting suggested. Before I send this to the relevant team for further investigation, could you please try the following steps: [quote][b]1.[/b] Try on a different browser. [b]2.[/b] Try from an incognito browser session. [b]3.[/b] Sign out and back in to your Bungie account, and try again. [b]4.[/b] Use a simple Clan name without special characters. [b]5.[/b] Create a completely different "test" Clan.[/quote] Please let me know if any of the above steps resolve the issue. If you are still getting the same error despite trying the above suggestions, let me know and I will flag this to the appropriate team for investigation. Thank you!
