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6/28/2026 6:21:33 PM
1
Missing Rewards Pass after buying collection on Steam
Bought Destiny 2 Collection and I am missing the Rewards Pass. My friend told me to look for it and I have confirmed that I do not have the Rewards Pass and that I have purchased all of the content available for the game. How do I get the Pass to work for me?
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1 ReplyHey there. Did you purchase on Steam and then set cross-save up, with XBox as Active? Dungeon Keys and Reward passes count as in-game Eververse items and get tied to the Active account at the time or purchase, in your case, Steam. When cross-save was set up, and XBox picked as Active, the Steam account went dormant and took the passes with it, these do not transfer nor duplicate. In a situation like this, please use the following form, explain the above, that the passes are on the dormant account. Bungie should move them onto your XBox account where the content will be playable on both XBox and on Steam. https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items
