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3/27/2026 5:48:04 PM
1
Director/portal disappearing
The director just disappears sometimes. when opening it, it loads nothing, but still shows the sections, but the moment I try to switch tabs, it just disappears, showing a black screen other than the bottom UI.
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Hi there, Thank you for reaching out to us. We understand you're experiencing issues with the Director and Portal in Destiny 2. What you describe does sound odd. By any chance, does [url=https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache]Clearing the Console Cache[/url] or [url=https://help.steampowered.com/en/faqs/view/6AD7-820D-8BE5-E51F]Download Cache[/url] if on Steam help in alleviating what you're experiencing? If the above does not address this, please clarify if you only experience this on one platform, and consider recording a short video of what you're seeing. If you record a video, you can upload it to a site like Youtube, and link us to it here. We'll then investigate.
