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3/8/2026 4:31:04 AM
2
Black Screen Reconnect - Dungeon
This is the 2nd time this has happened. I'm doing a flawless clear of ghosts of the deep. Final boss, and just barely can't finish him, which forces another damage phase with only enough hp that a couple shots would finish. I set up the damage phase, and when about to start, it gives me a black screen saying 'reconnecting destiny 2 servers' or something. After 1-2 seconds, it drops me back into the same encounter, with the boss about to fall - however I have no super or ammo. Im surrounded by a horde of guys, and ultimately die in short order unable to defend myself - with the boss seconds away from death and my flawless clear with it.
Can anything be done with this? It's not my internet, as I didn't lose connection with anything.
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Hi there, Thank you for reaching out When you see the black “reconnecting to Destiny 2 servers” screen, it means your client briefly lost contact with our servers and then successfully rejoined the activity. During that desync, the fight continues server‑side, so when you come back your character can effectively be treated as if they’ve died or burned resources, which is why you’re seeing lost ammo/super and a wiped flawless attempt when you’re dropped back in. Since this is tied to the connection between your setup and our servers, please try: Power cycling your modem/router and platform/PC (fully shut down, unplug for 1–2 minutes, then restart). Using a wired connection instead of Wi‑Fi, if possible. Making sure no one else on your network is doing heavy downloads/streams while you’re running endgame content. Temporarily disabling any VPNs, firewalls, or security software that might be filtering Destiny 2, or adding exceptions. Going through the full network troubleshooting steps here: https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide
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The black screen was you losing connection. https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide
