Hello,
I'm experiencing consistent game hangs at the character selection screen
since October 21st. The game stops responding (Event ID 1002) and requires
Task Manager to force-close. After extensive troubleshooting, I believe this
may be related to known stability issues with version 41270.0.0.0.
SYSTEM SPECS:
- CPU: Intel Core i7-14700F (20 cores / 28 logical processors)
- RAM: 32 GB DDR5-5200MHz
- GPU: NVIDIA GeForce RTX 4070
- Driver: 32.0.15.8157 (October 9, 2025)
- Windows: Build 26200
- Game Version: 41270.0.0.0
ISSUE:
Game consistently hangs when loading into the character selection screen.
No error code - just stops responding. This happens EVERY time I try to
launch the game.
Frequency: 12+ times in the last 7 days, all at the exact same point.
TROUBLESHOOTING COMPLETED:
- Updated NVIDIA drivers to latest
- Disabled all overlays (NVIDIA, Discord, Steam)
- Closed all background applications
- Verified game file integrity (multiple times)
- Ran Windows System File Checker (sfc /scannow)
- Ran DISM health restoration
- Checked memory and disk health (all healthy)
- Confirmed BattlEye anti-cheat is properly installed
- Attempted clean boot environment
System specifications exceed recommended requirements. No hardware issues
detected. This is specifically a Destiny 2 application hang, not a
system crash.
CRASH DETAILS:
I can attach the full crash report with timestamps and event log entries.
QUESTIONS:
1. Are there known issues with version 41270.0.0.0?
2. Are there pending hotfixes for character selection hangs?
3. Is there a workaround to bypass this issue?
4. This appears related to the Edge of Fate DLC stability issues - can
you confirm?
Thanks for any help!
-
Hi there, Some users were able to resolve this issue by configuring their audio settings in windows. Please try the following steps: [quote]- Go to Windows > Settings > App Volume and Device Preferences - Verify that Steam is set to default - Launch Destiny 2 - Return to App Volume and Device Preferences - Set Destiny to default - Force close Destiny 2 using task manager[/quote] If you're still getting stuck on the same screen after trying this out, please let us know.