Hello there, Thank you very much for reaching out to us. I'm sorry to hear that you are having issues with the event. We've received reports of various softlocks in the event and are investigating the underlying issues further. For any updates on this issue, we recommend viewing our [url=http://www.x.com/Destiny2Team]X/Twitter page[/url] and our Patch Notes as they become available, posted on the [url=https://www.bungie.net/7/en/News]News page[/url]. For the moment, to workaround the softlock that can occur with the Headless One, which sounds like one of the softlocks you're encountering, we encourage you to wait 10 seconds until the Shriekers close in the first phase of the boss fight.