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10/21/2025 5:52:06 PM
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Parental Control cant be disabled

Hello, i somehow can´t play Destiny. It shows i don´t have access to online multiplayer games, because of parental controls. Though I am 25 years old. I launch the game via the xbox game launcher. In my Microsoft Account Setting it shows my real age, so that cant be the issue. I also checked my X-Box Account Settings to check if I somehow got some weird setting - but it shows i have all online-security settings set to "zulassen" which means "allow". This is the first game in which I have this problem, which is really weird to me. I am part of a microsoft-family, but I am the organizer of it - so I dont really get it. Thanks alot if someone can help me!
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  • Hello there, Thank you very much for reaching out to us. To assist you further with this, we kindly ask that you create a request by clicking or tapping on the "Submit Request" button on this [url=https://help.bungie.net/hc/en-us/articles/360049024632-Contact-Form-Data-Privacy-Requests]page[/url].

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