I have been soft locked 3 times during this quest:
- At the very start where you can not spawn the headless one to deposit the treats
- Wave 2 at the end where you kill the ogres, all ogres were killed and the game did not progress
-final boss after half health it is impossible to break shield
PS: If you are running into these problems have your team wipe and it resets instance and fixes the bug
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Same here, just left an activity where the final boss's shield couldn't be taken down during the 2nd phase and another activity where we couldn't get the ogre's shields down.