I’m trying to download the new update and it’s not downloading on my PS5. I’ve restarted my console twice and it’s stuck at downloading an update file screen
English
#Help
-
Hello there, Thank you for reaching out. We understand you're experiencing issues downloading today's update. We're sorry to hear about this, as we can imagine the concern this would cause. If you're still experiencing this issue, then you may wish to see whether some [url=https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide]Network Troubleshooting[/url] helps the download to complete. If you continue to experience this after the above troubleshooting, then please let us know whether any error codes or message are cropping up. From what you've written, it sounds as though the download is stopping, but if there's any error messages they could be helpful clues as to what may be causing this.