Hello there, Thank you very much for reaching out to us. I'm sorry to hear that one of the datapads is not counting towards your seasonal challenges. While this may be related to an issue we are looking into, in case this is a different issue, can you provide us with a short video demonstrating the issue? You can upload it to one of the media-sharing websites listed below: - [url=http://www.youtube.com]YouTube[/url] - [url=http://www.x.com]X/Twitter[/url] - [url=http://www.imgur.com]IMGUR[/url]