When Destiny 2 became a live service game, it was structured in a way to intentionally manipulate and victimize gamers into a pay and play forever cycle. If you feel violated, victimized, frustrated, but still can't stop playing this game, then they have achieved their goal of creating within you the Stockholm Syndrome. I will add more to this later. In a nutshell, instead of making you want to play because it's fun, they force you to become addicted regardless of the harm it will cause.
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It is 100% true. There is a very disturbing trend of game companies using psychological principles and studies to influence the design of games. You see this especially in MMO games, live service and mobile games especially. Things like addiction studies and random reward scheduling, deliberately obtuse currency conversions etc., really are damn blatant attempts at exploiting players for any one experienced with psychology. These really got turned up with the EoF till the point the vast majority of the player base can see it for what it is. If the core of the game wasn't so good (before EoF at least), I would never have bothered to return post final shape. Now I am just looking to clear some legacy content with my friends before leaving this game for good, after foolishly purchasing the seasons pass.