I was banned for no reason after playing against streamer Lanza, who got offended and banned me through his corrupt connections with dmg04 lol
-
Bungie do not guarantee any responses, and in most cases you will not get one unless they want more information or accept the appeal. If 4-6 weeks go by and you're still banned then its safe to assume they have already reviewed and denied it. The ticket being open doesn't mean they haven't reviewed it - they very often just do not close tickets related to things like appeals and cheater reports.