{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
7/17/2025 8:53:22 PM
1
PS5 - can’t get into character selection
Game is literally frozen on the class logos spinning around, no error code??
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2 RepliesHello there, Thank you very much for reaching out to us. I'm sorry to hear that you are crashing when trying to get into the game. Can you confirm that you are running the PlayStation 5 version of the game and not the PlayStation 4 version? If you are using the PlayStation 4 version, can you try getting in on the PlayStation 5 version to see if the issue persists?
