Howdy, I hope everything is going well. I believe last Friday I was hit with a restriction on pvp related activities for two weeks. It was because I was reported for an unstable connection. But I don’t know what to do I check my internet speed they are within the correct numbers for great connection. Then when I check my ps5 they are also good. It’s only when I go into game that I experience lag. I was wondering if anything can be done. Also if my restriction can be lifted possibly?
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Hi there, Thanks for reaching out. If you incurred a restriction like you say, the way to contact our Security team about it is through the Appeal Ban or Restriction [url=https://help.bungie.net/hc/en-us/articles/360049024492-Contact-Form-Appeal-Ban-or-Restriction?_ga=2.188461352.1899742874.1733155105-1420294048.1731346808]Contact Form[/url]. If you have already submitted a ticket, you have done all you can, and will need to wait for a response. Ban appeals are not conducted on the forums. Regarding the connection instability you experience, our [url=https://help.bungie.net/hc/en-us/articles/360049024092-Optimizing-Connections-Improving-Latency-and-Packet-Loss]Optimizing Connections[/url] guide may be of help in preventing further issues like those you describe experiencing.