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Edited by BNGHelp10:
7/10/2025 12:54:20 PM
4
What is the effect of platform account deletion on Cross Save?
Hello!
I am considering deleting my Xbox/Microsoft account at some point in the future as Playstation has become my primary gaming platform and I’m wondering how this could effect on my D2 characters. Xbox is selected as my Cross Save choice so would the deletion of that account break this and effectively delete my progress?
Thanks
English
#Help
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Hello there[url=https://tuxydoh.com/images/hi.gif],[/url] Currently your characters main character set (based on playtime) is Xbox, deleting that account at the platform level would render those characters, progress, etc unplayable and for all intents and purposes lost. Platform deletion would also permanently prevent any future changes to cross save, preventing you from ever using cross save for any characters.
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1 ReplyThe marked reply from TuxyDoh is correct
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Edited by RurouniDante: 7/10/2025 1:02:04 PMHi there! Your primary characters are on your XBOX account. So, the deletion of your XBOX account will cause you to lose access to your characters, regardless of Cross Save status. Additionally, you do not appear to have Cross Save enabled, according to the game API. Please note that in order to make changes to your Cross Save configuration, you must be able to authenticate all linked accounts. If you are not able to authenticate them because the account is deleted, your Cross Save becomes locked and cannot be changed.
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Nothing will happen. Characters are stored on Bungies servers.
