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6/11/2025 4:01:23 PM
3
Annual Pass but cant play Revenant Stuff (Onslaught etc.)
Hi everyone,
didnt know how to search the forum for answers so i post a new topic.
I started Destiny 2 like 4 years ago on xbox and just recently came back to the game. I linked my account to steam and bought all the DLC, Dungeons and the annual pass and the upcoming thing as well. But it won't let me play the revenant stuff? always points me to a "buy the season" page (heresy which i already own) any ideas what i am doing wrong? i am just reinstalling everything on steam at the moment just to make sure. thanks in advance:)
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Hi there, Thanks for reaching out. We understand you're having trouble accessing content from Episode: Revenant, despite having purchased an annual pass. If you haven't yet done so, we would first recommend [url=https://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content]Accessing and Restoring your Licenses[/url] to this content. If you continue to encounter issues accessing the purchased content after the above, then please reach out to us via the following contact [url=https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items?_ga=2.153276920.1777126809.1731945645-1420294048.1731346808]form[/url]. We will then investigate what's happened with your purchased content.
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Edited by EckyThump: 6/11/2025 4:05:01 PMHey there, would I be right in saying you bought the annual pass content on Steam first and then did the linking? I'm asking this because I can see the three episode passes on your dormant Steam account. When you buy the annual pass edition, the passes get applied, one-time, as in-game addons to the currently active account, so Steam. When you cross-saved, and chose XBox to be Active, it made Steam go dormant and it took the passes with it. To get the passes to where you need them to be, please check out the following and fill out the form provided -> https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items
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According to the api [url=https://crimson.report/4611686018492470736/4611686018537634297/4611686018537525980]here[/url], it looks like you bought it on Steam, launched the game, and then activated cross-save. Launching on Steam prior to cross-save being enabled resulted in the passes being applied to your now dormant Steam account rather than Xbox. Head to https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items and use 'Submit Request' at the bottom. They'll look into it during business hours.
