Dear Bungie Support, I’m writing to urgently request a review of the Cross Save lock currently active on my account. A few days ago, I deactivated Cross Save without realizing that it would impose a strict 90-day cooldown. As a result, I’ve lost access to my primary characters on PlayStation while playing on Steam, where I just purchased the “Year of the Prophecy: Final Edition” — the most complete and expensive version of the upcoming Destiny 2 content. This situation is extremely distressing. I have fully prepaid for all content launching in July, but due to the lock, I won’t be able to access any of it until September, effectively missing the entire start of the final chapter of Destiny 2. I understand this cooldown exists to prevent potential abuse, but I assure you: this was a misunderstanding, not an attempt to exploit the system. I have no fraudulent activity, and I’m a long-time, loyal Destiny player who simply made a mistake. I am respectfully and urgently requesting: A manual override of the cooldown Or at least a reduction in the waiting period I am more than willing to provide purchase receipts, account history, or any verification needed. I truly hope this can be reviewed by someone with the authority to make exceptions in cases where a paying player is losing access to the game they just invested in. Thank you for your time and attention. I love this game and want to experience this final story alongside the rest of the community—on launch day, not two months later. Kind regards [spoiler][b]Moderator edit:[/b] This thread has been moved to the #Help forum where you can find answers and troubleshoot any Destiny in-game / bungie.net / companion app issues, courtesy of other helpful players and [url=https://help.bungie.net/hc/en-us/articles/360054418332-Bungie-Community-Volunteers-Mentors-Ninjas-and-Shields]Mentors[/url]. Feel free to private message the moderator who moved your post, link to topic, for further clarification about why this topic was moved.[/spoiler]