JavaScript is required to use Bungie.net

Service Alert
Destiny 2 will be temporarily offline tomorrow for scheduled maintenance. Click here to view latest Destiny Server and Update Status.

Help

Help us help you.
6/4/2025 7:01:42 PM
2

Game freezes after about 5 minutes

The game freezes after playing for about 5 minutes. FPS is usually 80 to 100 frames and when I check task manager I am at 18% I usage for cpu and 62% for RAM. System specs are Ryzen 5 4500, ARC A580, 16 GB RAM. I don't get an error code.
English
#Help #pcsupport

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • I am experiencing the same issue as well about 30-60min or less. into playing; doesn't matter what I'm doing in-game. RAM usage has been at 42% when it freezes. No on screen error codes either, other than an app hang report through the system "problem details". My system is running i5 12600, Arc A770, and 32GB RAM. Drivers are all up to date, have run multiple memory tests, a system wipe, stress test, fresh Windows install, turned off background apps, etc. nothing. Have experienced this both through the Steam client and Microsoft PC version. Based on extensive investigation, I highly suspect that this is more than likely an Arc driver issue...

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hello, Thanks for reaching out! We understand Destiny 2 has repeatedly frozen for you. We're sorry to hear of this, as we can imagine how this would be worrying. If you haven't already, we recommend that you update your graphics card drivers directly from the manufacturer’s website. This will ensure you have the most up-to-date drivers and can help resolve these types of issues. If the issue persists, then are you experiencing it on Steam? If yes, then some users were able to resolve an issue with the game freezing on startup by configuring their audio settings in windows. Since your issue sounds similar in some aspects, please try the following steps: [quote]- Go to Windows > Settings > App Volume and Device Preferences - Verify that Steam is set to default - Launch Destiny 2 - Return to App Volume and Device Preferences - Set Destiny to default - Force close Destiny 2 using task manager[/quote]

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    2 Replies
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon