To Whom It May Concern at Bungie,
I am writing to you with deep concern and frustration regarding a serious security issue that has directly impacted my Destiny 2 account. Recently, my Bungie account, linked to Steam, was compromised. Most alarmingly, the intruder managed to link an Xbox account to my profile, which is now being used by a "cheater."
This situation is having an extremely negative impact, both on my personal gaming experience and on the broader Destiny 2 community. The actions of this individual are ruining matches, creating a toxic environment, and affecting the integrity of the game. What's even more frustrating is that, due to Bungie's current policies, I find myself unable to unlink this Xbox account from my profile. This effectively means I am a hostage in a situation I did not cause, one that is actively harming me.
Complicit in Injustice?
Bungie's inaction in this case, and the rigidity of your policies, force me to consider whether you are becoming indirectly complicit in the actions of this "cheater." By failing to provide me with a way to resolve this problem – a problem you yourselves have created with your limitations – you are allowing a third party to abuse your system and, ultimately, harm your most loyal players. It is a unique situation to Bungie that account unlinking policies act against the victim of a theft.
A Clear Warning
I want to be very clear: if a prompt and effective solution to unlink this Xbox account is not provided, I will be forced to take more drastic measures. This includes, but is not limited to, publicizing my experience on social media and community forums, as well as exploring other legal avenues to protect my rights as a consumer. Bungie's reputation as a company that cares about its players is at stake.
I understand the importance of security and fraud prevention, but current policies, in this particular instance, are working against me. I feel completely helpless, and my experience with Destiny 2, a game to which I have dedicated time and passion, is being severely diminished.
I strongly urge you to review my case and provide a solution that allows me to immediately unlink this Xbox account from my Bungie profile. It is crucial that you provide me with a way to regain full control of my account and ensure that my data and gaming experience are not compromised by third parties.
Thank you in advance for your urgent attention to this matter, and I look forward to a swift and effective resolution.
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account security is entirely your own responsibility and has always been as such