There was a post from 2020 talking about this, but I think it was posed in the wrong channel. Anyway, as the title says, I'm no longer able to equip my "pride of nepal" emblem (it being greyed out in my inventory with a red line that says "required") and the shader has disappeared from my kiosk entirely. I donated to the charity way back in the day and got my t-shirt (it being a size too small, haha) and this emblem and shader are a serious point of veteran D1 player pride. Please help!
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Hey there, Thanks for getting in touch. We understand you're unable to equip an emblem. We can imagine how this would cause concern. Our records also seem to indicate you redeemed this emblem, so this does seem strange to us. Are you on the same platform you redeemed the emblem on? If you are, you may wish to try [url=https://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content]restoring your licenses[/url]. This may help you to regain access to this content. If, however, this doesn't work, then please let us know. We'll then review, and see what else we may be able to recommend.