I have an unknown PlayStation account in my crosssave been trying to remove it I contacted PlayStation but no help there since it’s not my account contacted you referred me to PlayStation I don’t know how this account got on there I have changed all my passwords just in case I was wondering if I can delete my bungie account and start a new one will that help while I am trying to keep all my purchases and achievements I really need to remove this account
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Hi there, Due to mandatory security policy, Bungie is not able to remove connected platform accounts from Bungie.net profiles under any circumstances. If your account has been compromised, we are unable to assist you, and you will need to contact your platform's support. Account security is up to each player, and we encourage players to secure their game accounts by following our [url=https://help.bungie.net/hc/en-us/articles/360048721292-Account-Security-Guide]Account Security Guide[/url] so that they don’t have a chance to be compromised.