I don't know if it is just me or something but earlier on march 11 of 2025 when I tried to purchase the Guardian games Heir Apparent ornament it said that I needed the season pass active in order to do so but I already have the season pass and it didn't let me buy it. I will try later today again to see if it works or not.
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Hello there, Thank you for reaching out. We understand you are unable to purchase an ornament via the Eververse. The message you describe seeing does seem strange to us, since our records confirm you have the season pass like you say. If you continue to encounter this message, could you kindly provide screenshots or a short video which demonstrates it? Once you have visuals, you can upload them to a media-hosting site like Imgur or Youtube, and we'll review.