Hi there, Thanks for reaching out! If you're using a third party app, it's possible that you're seeing a visual issue in the app you're using to view your available name change tokens. As long as you have a name change token available, you can change your username using the steps below: [quote]Log in to Bungie.net with a platform account Go to Profile Settings Update the Bungie Name under "Identity Settings" Press the "Save" button[/quote] https://help.bungie.net/hc/en-us/articles/7648312251284-Bungie-Name-Guide If you don't have a name change token it won't be possible to update your username using the steps above.