Hello there, Thank you very much for reaching out to us. I'm sorry to hear that you are having trouble with the bundle you purchased. To aid us in further investigating any underlying issues that may be occurring, can you provide us with a series of screenshots or a short video illustrating the issue? You can upload it to one of the media-sharing websites listed below: - [url=http://www.youtube.com]YouTube[/url] - [url=http://www.x.com]X/Twitter[/url] - [url=http://www.imgur.com]Imgur[/url]