This is such an important question that I hope Bungie understands it to a very high level. When I started D2 (not d1 or d2 original) during FTP time period. I just tested the game story.. see what its about and chose Warlock. So at first you fumble around and finally get goodish with your movement figuring out where everything is in the game and the main jist >> Red War was available and how I started to learn... so ok >> Save humans in last city from all these invaders as a Zombie. (all points IMO) [b]Point #1[/b] >> [b]Where in the storyline.. even to this date.. where in lore... are you a revived soul that goes into different classes[/b]? You are a revived guardian.. set class and you go along the journey. (no story points) [b]Point #2[/b] >> You want me to do the [b]same stuff over and over again[/b] with 3 different classes why? New story element, new reward... nope same thing just keeping up your characters... (this is not interesting) [b]Point #3[/b] >> Many will [b]not have time[/b] for that... while trying to "get gud" with their main character especially if PVP is considered. [b]Point #4[/b] >> Actually get [b]more vault space[/b] if you play 1 character... use the other characters to gather your gear or accomplish very quick bounties/quests. ....but man one thing I have learned after mastering Warlock movement... I can't stand the Hunter jump.. Titan makes more sense So to summarize... the expectation that everyone is playing and cares about 3 classes is false... and I would happily delete and go to 1 character if that will somehow help the game performance. The focus should always be on new content/events and the weapons... not how can we make them go through the hamster wheel in different ways so they don't realize they are going through the hamster wheel.