JavaScript is required to use Bungie.net

Help

Help us help you.
3/6/2025 11:11:55 PM
1
0
ray
ray

Unknown linked accounts

Hello. So about a few years ago I had an unauthorized linking to my Bungie.Net account. I only play on Steam and one day I notice that I had 2 unauthorized accounts link to Cross Save, an Xbox and PS one. I do not know these accounts, no I do not and have not used any type of Recovery service, no I have never cheated. They just appeared randomly one day. A few weeks after 2 of my characters got deleted so I quit the game since I could not do anything about it. Well, now I have the itch to play Destiny again and I wanted to know if there is any way of these accounts being removed from my Bungie.Net account? Yes I can still play but I am scared if I do play, whoever has these accounts linked, might see it in the future and just delete my progress again. This Bungie account was started by me and has only been used by me for its whole lifetime. I started on Battle.Net and moved to Steam when all of that happened.

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Edited by BNGHelp8: 3/6/2025 11:17:19 PM
    1
    Swat The Bot
    Swat The Bot

    Bungie fan. Here since 2008 - old

    The only way an account can be linked to your Bungie.net account is by logging into Bungie.net with one your platform accounts and then linking it. This means someone has access to one of your platform accounts and then added an account. Either you gave them access to one of your platform accounts or you were hacked. If you were hacked, then you should secure your account ASAP. As for the unknown accounts, the only way to remove them is to log into them. If you cannot do this, then you're stuck with them forever. Bungie cannot remove platform accounts, only the owner can. See the policy quoted and linked below. [quote]Destiny Player Support and Bungie cannot modify platform accounts linked to Bungie.net profiles. To protect player privacy and data, you must be able to log into all linked accounts to prove ownership of them prior to modifying your Cross Save status. If you believe your account has been compromised, please contact the platform’s support for that account to get assistance with account recovery options. [ Full policy at https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide ] [/quote] As for the deleted characters, those are gone forever. Bungie will not restore them. Account security is your responsibility [quote]Deleted Item and Character Policy Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled. Bungie does not provide the following services: Restoration of deleted characters at all times. [ Full policy at https://help.bungie.net/hc/en-us/articles/360048717732-Deleted-Item-and-Character-Policy ] [/quote] [/quote]

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon