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Edited by iiShakUrr: 3/5/2025 9:41:51 PM
1

Pass and dungeon error

I bought the content that includes the battlepass and dungeons keys and they didn't give it to me
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#Help #pcsupport

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  • Edited by EckyThump: 3/5/2025 9:49:39 PM
    Hey there, did you buy it first on Steam and then cross-save, picking XBox as Active? Doing it that way tied the passes (they count as in-game addons, Eververse items) to your Steam profile, which then became dormant when you cross-saved. They do not work the same as expansion pack content like The Final Shape, and do not share/duplicate across to other platforms. Please check the following link and fill out the form provided. Mention what I said, that the passes and dungeon key are on the inactive account rather than the Active one. https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items

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