{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
2/27/2025 12:39:44 PM
1
Screen goes black
Most of the time when I start the game the screen goes black just before I'm able to press X and go to the character selection screen, I see it's at the moment the game switches to HDR, I need to disconnect my HDMI cable to get the screen back.
Is there a solution for this?
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Hello there, Thank you for your report. If you haven't already, we recommend trying to clear the game cache to see if it helps with the underlying issue. We've included a [url=https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache]link [/url]to help you with this, if needed. If the issue persists, then please confirm which device you're experiencing this issue with. We'll then review.
