my steam account was hacked a week ago and i managed to get it back but it seems the hacker were playing with my destiny 2 account he changed my name from Z7L#1889 to this and he seemed to enjoy playing master king fall , so now here is my question firstly how can i be sure that he cant log in anymore to my bungie account via cookies on his browser and delete my account and what can i do to make my account more secure 2ndly can bungie support bring back my old name without the need to pay my original name just because my steam account got hacked?
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Hi there, Thank you for reaching out. We're sorry to hear of the horrible situation! Regarding your account, please ensure you secure it for the future by following the suggestions on [url=https://help.bungie.net/hc/en-us/articles/360048721292-Account-Security-Guide]this page[/url]. About your name, if you have no name change tokens available as you mentioned, please reach out to us via this [url=https://help.bungie.net/hc/en-us/articles/360049024632-Contact-Form-Data-Privacy-Requests]Contact Form[/url], making sure to explain your situation in full, and we may be able to assist you in [b]resetting your name to a default GuardianXXXX name[/b]. Please note, however, that [b]Bungie does not process custom name requests.[/b] Further, as you have no name changes available, [b]you would retain this default name for the foreseeable future.[/b] While we understand this is not an ideal solution, it is the one available to you in the given situation. Please go through the form linked above if you wish to go through with this.