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2/19/2025 3:30:49 PM
3
Can't unlink a deleted PSN account from my bungie account.
Hi,
So I am trying to unlink a PSN account from my bungie account. Problem is, I have deleted the PSN account and it still shows up as 'linked'. There is no way for me to log in to this account to unlink it, and I have also asked the Playstation Support Team for advice. They have specifically told me to ask Bungie support directly for assistance.
Any advice is appreciated, thanks.
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Hi there, Thank you for reaching out. To be able to remove any account from your Cross Save setup, you must be able to authenticate it. If you cannot, then unfortunately the account in question will remain linked to Cross Save. Further, as Bungie entrusts players with the security and management regarding linking their accounts, we do not unlink any accounts on players' behalf. Thus, you would need to reach out to the support team for the related platform (in this case PlayStation) for assistance with the account in question. However, given that they have already redirected you back to us, it unfortunately seems likely that the deleted account will remain. For more information about Cross Save and its intricacies, please consult our [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide[/url].
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Unfortunately, if Sony is unable to recover that psn account, your cross save is permanent.
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Edited by Crisidelm: 2/19/2025 3:38:35 PMIf PSN support can't help you by recovering that account, then you are out of luck and stuck with it...
