No they said they had their team actively investigating it keywords being "they said" that's why we will still run into them sad to say the whole name shame thing is b.s cheaters should be punished not protected.
Problem with that is according to their Coc name shaming is a direct violation and will resort in a ban. That's right if we expose cheaters we get banned for saying their name but they continue to ruin the fun of the game by cheating and get away with it.
That's because that is a very slippery slope.
If you start throwing names around inciting mob justice then it will inevitably be abused.
It would eventually lead to people with no proof starting witch hunts on others who haven't actually done anything wrong.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
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