Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
-
Unfortunately the retrieval of deleted characters or items is not a service Bungie can provide https://www.bungie.net/en/Help/Article/12211 If you feel your account may have been compromised, it is highly recommended you set up or change your pass key for your account. [url=https://www.bungie.net/en/Help/Article/12718]How to keep your account safe[/url]
-
But did bungie ban me or something because why is my characters deleted?
-
Characters can only be manually deleted. Bungie will never delete them. If you did not delete them, then someone else did on your account.
-
All my materials and guns in the vault are still there is there anyway I can bring my characters back. Cause all my guns that’s were on them are deleted. Secondly what should I now do to secure my account?
-
Unfortunately not. The link I provided above will give you steps to up your account security.
-
Edited by LiftingNerd: 9/20/2019 11:09:17 PMHi, I want to play crusible but cant because I got banned for apparently having conection issues, I was not having any, fyi. I have 4 other people who can vogue for me
-
I have the same wifi network as another person in the fireteam, and have not and never will cheat. Like seriouslu, bungie is trying to trash their own game.
-
Edited by BNGHelp1: 9/20/2019 10:34:36 PMMy account got banned out of no where this morning, just want to get the issue resolved so I can finnish my quests before next season my email is [REDACTED] [quote][b]Ninja Edit:[/b] [spoiler]I have removed your personal information to protect you. Please do not share any personal information on this forum. This is a public forum and everybody can see your personal information - in fact, you don't even need an account to see this information.[/spoiler][/quote]
-
Edited by BNGHelp1: 9/20/2019 10:34:45 PM@kellogs Hi you see my account just got banned out of nowhere while I was in a comp game and I want to resolve this issue so u could you get back to me via this email address [REDACTED] As soon as possible thank you [quote][b]Ninja Edit:[/b] [spoiler]I have removed your personal information to protect you. Please do not share any personal information on this forum. This is a public forum and everybody can see your personal information - in fact, you don't even need an account to see this information.[/spoiler][/quote]
-
Hey Bungie there is a big prpblem im doing the mountaintop grenade launcher quest and i spend 6 hours grinding and done only 52% double kills. Either you gonna fix this and make it easier with new update or whatever it ia gonna use or you just gonna have one player down bruvs
-
I had 3 refer-a-friend linked accounts. 2 of them had been completed. I only recieved credit for one. I have a 3rd that I believe is on the on the 5th step. I was going to finish it today, because I was told to complete it before Oct.1st. I still have the pursuit for the 3rd linked, but theirs disappeared and didn't know what to do about getting credit for the 2nd one. Also how am I able to complete the 3nd one to get credit? I was trying to get the sparrow. Please help. If you could PM me I would appreciate it. I have no clue how these forums work.
-
I need help with the mountaintop quest I was near to completing it but then it bugged and now it doesn’t appear on my pursuits what can i do I really want it.my psn id is philipku_7
-
[quote]Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.[/quote] I thought when you brought the deluxe version you had the traitors fate sword..I still can't claim it and I brought when it first come out...anyone help?
-
Anyway to have a temporary account restriction looked into? 2 week matchmaking ban after getting constantly spammed with scan and repair crashes from latest patch.
-
Um when ever I try to login to my hunter character it says “you have lost connection to the destiny 2 servers. Your permissions to access online multiplayer gameplay may have changed or your profile may have been signed in elsewhere.” I have no idea why this is happening please help
-
I've linked the wrong battle net account to my ps4 account and cant change to the one I play on how can I the unlikely button is un clickable
-
First you’ll have to disable cross save. Then you can remove the account from your profile settings > accounts and linking.
-
It wont let me disable
-
What happens when you try?
-
When I click deactivate it then tells me to authenticate them but then nothing let's me deactivate it when I signed up for cross save it linked my other blizzard account but I need to link it to my destiny one and I cant
-
Even after authenticating your accounts again you cannot click the deactivate link? Does it give you an error when you try?
-
Nope nothing
-
Hi, is the annual pass not available for purchase anymore?ive tried to buy it numerous times to no avail
-
The annual pass is only available as a part of the Forsaken Complete Collection.
-
Also why cant I gwt the bad juju the game will not give me the first tribute to open the back half of the tribute hall ive done the lavithan raid multiple times