Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
-
Your retailer should have supplied you with physical codes, you would need to talk to them if they did not. They being said, most of not all codes for Destiny 1 have expired. DLCs most likely have to be purchased digitally.
-
hello i have a problem, my computer sound mutes itself all on it's own. it started happening when i downloaded the new destiny update can you help me?
-
Edited by pogchamp: 10/12/2019 4:08:44 AMI am unable to complete the mysterious box quest as Ava-1 won't give me the Black Armory key mold, so I cannot continue with the quest. I know that this is a known issue nut is there any way I can fix it?
-
At the moment there is no work around for it. You’ll just have to wait for a fix to be distributed.
-
i accidentally crossed save the wrong character and i wanna switch it back but now i have to wait 90 days i dont wana wait 90 days to play destiny , is there really no way to contact bungie customer service ?
-
No customer support? That is huge red flag if they scam you you can only sue them Good luck suwing them from outside of US. I never should have bought Destiny 2 they deleted my story progress and now I have to start over. I never used level booster I never wanted this -blam!- Bungie!!!
-
Hey so I've purchased Forsaken DLC long time ago on battle net and after migrating to Steam I have to repurchase it somehow. It hasn't been trasnfered over to my account even though the warmind and the other one are. WTF? I payed like 40$ for and now I have to repurchase it yet AGAIN?
-
You’ll want to confirm that your license didn't transfer by going into the Steam App's games section, clicking Destiny 2, then looking at your DLC
-
Hi, I bought shadow keep a week ago with the season pass, I have just activated cross save and now I have lost my season pass and apparently have to pay for it again? Is there any way I can get this fixed?
-
I am having problems with destiny 2 I went to do the gofannan forge and as I got to the last bit where you kill the warden the whole thing froze and its not the first time it's happened
-
I have a bug I’d like to ask help with and it upsets me. With the update of destiny 2 it completed forsaken for me and I just started it. But how can I reclaim the ace of Spades if there’s no strikes or physical way for me to do so?
-
Hello, every day when I play Shadowkeep I face the very annoying restriction of quest slots. You have a lot of long running quests in the game. Since the quests share their storage slots with the bounties, there is no room (!) left to take new quests or new bounties. This is very frustrating and really holds me and many other players back from progressing in the game. Please increase the number of available quest slots from 63 to at least 126 ! Many thanks in advance for your support.
-
Hello, i downloaded Destiny with steam today after the client change from Blizzard to steam and now it says iam banned. I never played that game how am I banned wtf pls help me. What is this??
-
I can’t access any of the dlc content I payed for after the shadowkeep update, why is this? Can SOMEONE help? I made a new character but cannot access or re play the dlcs I’ve done or continue what I spent money on, I don’t know who I can contact and can’t find anything about this.
-
While on my character, I started to do the izanagi burden quest. I got all the keys regarding max temper for the three forges but Ada-1 will not give me the black armory key mold. Is there a way for her to give it to me or no?
-
it says my battlenet characters are UNAVAILABLE and i cant get them back when i tried to move to steam
-
Idk what's going on I got fabled rank in glory but in game it's saying in the triumphs I'm not fabled but when I check I'm fabled in glory
-
so i cant get either my console character or blizzard account character to transfer to steam. both of which have all paid dlc for and the game itself dating back to release. I enabled cross save not on my main account and when i tried to switch it i now have to wait 89 days to play the game ive paid for on two separate platforms with a ton of dlc for. Is this what i am understanding? im supposed to do nothing for 90 days...
-
I bought the $120 version of destiny 2 and I did not get forsaken or shadows keep so what is going on?
-
Was this when Destiny 2 was first released?
-
Yes it was i pre-ordered the game
-
I bought silver for 10 dollars, got charged for the money, and didn’t get the silver
-
the forum exists, but bungie consider only the post where players vote only "to change a color of a skin" and not consider serious problems. They say to have the assistan forum, but they do not consider serious problems
-
It is not letting me link me steam account to my bungie so I can't get my destiny account.
-
It will not let me connect to d2 server its been over 3 days now please fix this :(