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7/31/2017 4:27:24 PM
2964
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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I bought Destiny 1 with all the DLCs up to the taken king and for some reason I don’t have access to any DLCs. How can this be fixed
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Can you explain more what you mean by you can't access?
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I just bought the season pass. I was looking for the in rides a pale horse quest but did not receive it. I did have all 30 quest slots taken but after dismantling some, I still did not get a notification for that quest. Anyone know how to help me?
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Have you checked with Zavala
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I have forsaken on ps4 and I cross shared my account over to xbox and it’s saying that I don’t own forsaken even though I still have the ace of spades
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Expansions (Forsaken/Shadowkeep) do not transfer and must be purchased on each platform you wish to play them on. [quote][b]Do my previous game purchases transfer across platforms?[/b] [url=https://www.bungie.net/7/en/CrossSave]No. The things you have purchased from your PC or Console stores will remain on the platforms where you bought them. These includes games or balances of Silver. Cross Save enables you to access the Guardians and Collections on one Active Account from wherever you play. The things that you acquire for your characters in the game are what move with you from one platform to another.[/url][/quote]
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Game crashing
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Edited by Myrrin: 4/14/2020 2:29:18 AMI was trying to disable cross save to get my xbox account characters back but I recently purchased silver so I can't disable it for 90 days, so is there any way I can unlink my xbox account without disabling cross save?
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The only way is to disable cross save. If you are ei able to do that at the moment please fill out the contact form here. https://www.bungie.net/en/Help/Troubleshoot?oid=48099
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Ok, Thank you.
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I need help I want to purchase the season pass for year of the worthy but I can't because I have moved from Europe to Australia and I cannot purchase things from the PlayStation store in Australia with my Australian bank account
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That’s something you will need to take up with PlayStation customer support.
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Hello. I am supposed to have access to a last word ornament (it says “in inventory” but it is not there or available when I open my gun. Is there any way Destiny can give me access?
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Have you checked your consumables or mod section of your inventory?
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Yes I have checked both. It seems to just have vanished
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Edited by Kell of Kellogs: 4/12/2020 8:08:32 PMCan you link a video of where you’re seeing this? The part where it says in inventory and your The Last Word ornament section. Thanks.
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Not sure if the link uploaded. I’ll put it in the text section here just in case: https://share.icloud.com/photos/0eb6VsESqfaIL4gkqPPC4LL6Q Thanks
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That is simply saying that you have the Last Word weapon in your inventory, not the ornament. When hovering over the ornament in the shop, you would see a banner that says "Already owned" if you do own the ornament. If you believe you do own the ornament, you may fill out the missing Eververse item form found here: https://www.bungie.net/en/Help/Troubleshoot?oid=13681
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I’ll see what I can find out for you.
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Okay, thank you!
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Here is the link.
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Yes, I will attach a photo after I finish my match. Thanks!
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@Kellogs I have a quick question, if you have cross saved from you Steam account to the Xbox one account where you completed everything on Destiny 1, will that go into your steam account once cross saved or not?
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No if you choose your steam account as s yuck criss save your Xbox account will be placed into temporary storage. Progress from your Xbox account will not merge with your steam account.
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who can i speak to do sort out my cross save because i have messed it up
