Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
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I would suggest under Eververse help then as that's more related to purchases.
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Hey... whenever I go to log in I get a warning saying I am signed in somewhere else. How do I undo cross save? My account name is DeSTRoY1384
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I think someone else has accessed my account *Steam or Xbox but probs steam* and keeps tying to log in. I don’t care about my steam or Xbox account just undoing my cross save for destiny 2
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My destiny one save data has been deleted. Or lost or corrupted. I can’t play my game on my Xbox some reason i have the cd and redownloaded the game a bunch of times. Does anyone have a similar problem and know how to fix it?
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What issue are you encountering when you try?
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anyone know why cant I get class emblems such as slinger's sight, strider's slash, sentinel's shove, and blade's blast??
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Lament quest stopped getting progress in step 6. Deleted quest in error, now I can't get it back. How do I get the quest back?
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Hi there! Please check the Quest Kiosk, located next to the Postmaster in the Tower.
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OK, I need some help with 2 things. 1. My net is brilliant, every other game I play, I never get kicked. Yet on Destiny 2 I am always losing connection. 2. I'm on the Series X and all of a sudden I get a black screen, I have audio and can select loadout..... but no actual game visuals
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Its wanting me to repurchase shadowed and forsaken after I already own em so I can't play those activities and I paid for the deluxe edition of beyond the light and haven't gotten my free stuff
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I want to fix my clan name and the motto but when I try an error occurs
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What error are you receiving?
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I cannot see my friends that are playing destiny I can see online and offline people in the roster but I can't see people who are currently playing. Please Help.
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Ok then how can get them to fix my problem no way to see it can be fixed I just need to delete the game and move on
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If you’re encountering an issue you should make a detailed post in #help describing what is happening so it can be viewed and investigated if necessary.
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Hello, I have a friend who doesn't use has some account issues. So I come here to help her ask for some help. After beyond light came out, there is always someone move her weapons and armors. She doesn't know who did that, but she removes her account binding to every destiny app and website, but someone still can binding the phone and move her things. That is big trouble for her and makes her so scared. Could anyone can help her?
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I would suggest having her create a Bungie.net account. Link her platform (PSN, Xbox or Steam), then navigate to Bungie.net profile settings, accounts and linking, and down at the bottom under Mobile Companion, click Disable all Mobile Companion sessions.
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I was playing from the start of destiny 2 to the end of forsaken and now come back for beyond light and I don’t have my reward for veteran
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There is no veteran reward in Destiny 2 for playing Destiny 2. The veteran rewards were for playing Destiny 1.
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J'ai précomander l'édition deluxe Au-delà de la lumière 2 semaines avant la sortit. Après qu'il soit sorti et avoir terminé la campagne, je n'ai pas reçu mon fusil a impulsion exotique Trop long a expliquer.
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Why did bungie sunset the items from shadowkeep yet we had them for only a year
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Sunsetting allows weapons to be infused up to the power cap from one year from the season the weapon was released in. Sunsetting was new with Beyond Light which is why you were able to infuse weapons prior to Shadowkeep for longer than one year.
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I mean why did the weapons and armor from shadowkeep like the dreambane set and the arc logic get sunset
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Edited by dougcpa: 11/26/2020 4:32:46 PMThe Beyond Light armor and weapons you're receiving today will be sunset in season 15. All items in the game now have a useful life of one year in terms of power levels they can be infused to. The one year counter begins from the date the items were introduced to the game. Shadowkeep items from the first season of SK would have sunset at the end of season 11, items introduced in season 9 should be infusable up to season 12's power cap, and so on. Basically legendary items should be infusable for 4 seasons. Dreambane armor and arc logic were introduced in season 8, so their intended useful life for infusion is seasons 8, 9, 10, & 11. We are currently in season 12 which is why those items can't be infused above 1060.
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so how long does it take for bungie to get back to a help question 100hrs