{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
7/31/2017 4:27:24 PM
2968
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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I want my name back. I stopped playing for awhile and I'm back. I've had the same name since I began playing in 2014. I want my name back or all my money back I've spent on this game. I shouldn't have to write to you to get my name back. Fix this or refund my money and it's alot of money
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Players will be able to change their names later this Winter when Bungie releases that function to the website. If you wish a refund you will need to speak to the retailer you purchased the game content from.
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THIS IS TOTALLY BS IVE BEEN PLAYING SINCE 2014 WHGY DIDNT MY NAME STAY. THIS IUS UNACCEPTABLE BEHAVIOR ON YOUR TEAMS PART. THIS SHOUILD HAVE BEEN ADDRESSED AND FIXED LONG BEFORE NOW. FIX THIS ISSUE WITH NAMES. THERE IS ZERO REASONS MY NAME SHOULD HAVE EVER BEEN CHANGED. Let alone taking over 6 months to a year to let me be able to change my name. fix the issue with names now it literally takes your team a keystroke to do so consider this isnt a new issue and you have fixed it before. im not whilling to wait until the end of winter. i purchased everything from bungie. Fix this it's crap you did this in the first place. there is zero reasons for this unless your going to try and charge us to get our name back.
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I bought destiny new light for the Xbox one and just upgraded to a series s. Do I need to buy a new copy of destiny new light?
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No. Destiny 2 content on PS4 or XBox One are upgraded to the PS5/XBox Series S/X for free. On XBox Series S/X when you go to the install the game for the first time it will install the Series S/X version automatically. On Playstation users will have to manually tell the Store to download and install the PS5 version.
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question: my beyond light DLC went missing, need to know what’s wrong? it asked me to pay a download again.
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Which platform?
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xbox…
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Go to microsoft.com and log into your account. Find your purchase of Beyond Light and verify the purchase status shows as Completed. If the status shows anything other than Completed, or if your purchase doesn't show up at all in your purchase history then you will need to contact Microsoft support for further assistance.
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I missed the sale by one day on the dlcs is there a way I can still get them??
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Sure, you can still purchase the DLC's. If you're asking if you can still purchase them for the sale price after the sale ended, you'd need to ask your retailer.
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HELP! My son was tryuing to unlink his XBox acct from my cross save and didnt realize that it would deactivate all of my cross saves for 90 days, could someone please tell whi i can contact to resolve this issue....I started on PS4 at launch but have been a PC main for a few years now....grrrr
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Edited by Kell of Kellogs: 12/14/2021 2:19:51 AMUnfortunately there is no way to bypass the 90 period. You will need to wait it out before you can reactivate cross save.
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I’m having problems playing the shadowkeep campaign
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I have beyond light but I just logged in and the system say I don't have when I try to go to stasis. What do I need to do to fix this I am not buying it again!
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Go to microsoft.com and log into your account. Go to purchase history and find your purchase of Beyond Light. Make sure the purchase status shows as Completed. If the status shows as anything other than Completed or is completely missing from your purchase history then you will need to contact Microsoft for additional assistance.
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[quote]Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.[/quote] So I just bought this pin on the bungie store and I was told the emblem that came with it, is recieved via email right after my purchase, yet I'm worried the account it was sent to, I don't have access to anymore? How would I get access to the code
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So I open my game today, and see that it says I need to re-buy beyond light? I already got the preorder version, so ofc I go into my installations etc. See its there and I think "oh I'll just re-install it" however, I found that once i uninstalled, it's gone forever and forces me to purchase it a second time
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Hi there! Please contact your platform's support team for more assistance on this. Something occurred with your purchase and you will need to work with them further on this.
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No it you lot that robbing people so sort yah -blam!- out or I with post it all over social media I mean all than go to the papers cause it only happened few days after yous lot update the 30th anniversary. So it your issue than not Microsoft. Pull yah finger out man
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The contract between Bungie and Microsoft has expired. Microsoft removed your license not Bungie. So you need to contract Microsoft.
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[quote]The contract between Bungie and Microsoft has expired. Microsoft removed your license not Bungie. So you need to contract Microsoft.[/quote] I brought them and bungie took them of my account nothing to do with Microsoft bro
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Here pal it you lot I brought the dlc so it you -blam!- problem not Microsoft. Get finger out and sort that shite out bro
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Actually "bro" it is Microsofts problem as they handle xbox licenses as Sony handles psn licenses and steam handles pc. So "bro" you do need to contact Microsoft to figure this out.
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I've got the same issue you are just robbing people now all have the dlc for forsaken and shadowkeep now everyone has to buy it again. That why bungie doesn't have a contact email or phone number. Cause their will be loads of people complaining about the issues
