{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
7/31/2017 4:27:24 PM
2964
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
-
I have an old email linked to bungie that I need to swap out. But I don't know the password and cannot reset my password because of my account recovery phone number is old as well. Can bungie do like a reset on the email for me?
-
Bungie uses the authentication from your platform account. You will need to work with the support for your platform for help recovering the account.
-
Can you speed up the 90 day unlink penalty? I just got an Xbox and I would love to link my new Xbox account to my Steam account. 3 months is nuts. I’ll miss most of the first Witch Queen season.
-
I'm having the same issue except I can't verify the old xbox account because it's my ex girlfriends and she won't answer so I had to restart and it's bull -blam!-. I've been trying to get help for a month now but because you have to just wait and try to get lucky with a dev seeing your fourm post it's almost impossible to get help when you need it. They know that if they have an email or phone number people will complain constantly about the game.
-
I'm having issues getting my claimed prime gaming drops in Destiny 2, and I believe it has something to do with my bungie account. I think there is an issue with the account linking. Can you help me investigate?
-
please add unbind key into destiny 2 for pc players
-
Are you asking for a feature to be added?
-
I play on xbox ( cross saved my profile from PS4) Purchased and redeemed the Bungie 30th anniversary content. My question is, if I disable my cross save, will I be able to obtain my 30th anniversary content again? Lmk...
-
The 30th dlc is only payable on the system you bought it on.
-
I have a problem with my cross save setup. When linking my Xbox account I somehow managed to login into a random xbox account. I can't deactivate cross save since I'm unable to authenticate the Xbox account in order to log into my actual Xbox account.
-
Hello there[url=https://media.giphy.com/media/KOVlHmbBA09XO/giphy.gif],[/url] In order to unlink an account, you must be able to authenticate it, which means you must be able to log into it. Bungie cannot forcibly de-link it. [b]I would suggest contacting the platform concerning recovering the platform account.[/b] If you are unable to gain access to your account, then you will not be able to unlink it from your current Bungie.net profile.
-
Recieved copies today of Grimoire Volumes 3 and 4 today. Both were purchased online from UK book store Waterstones. They were both sealed, found the emblem cards near the back of said books. But sadly Volume 3 doesn't have a code printed on the card. Any help in contacting Bungie or this matter would be helpful if somebody else has had this issue. Tried using the emblem help form but not for this emblem
-
Gotta contact the Bungie store.
-
If bungie is going to restrict me from pvp for 2 weeks because of a bad connection then I’m not buying anything else from them van me for the rest of the day that’s fine my internet is testy it’ll be good one day or even up to a week but have a bad connection for a single day so some stupid idiot that said ban them for 2 weeks needs to be fired especially when I don’t even spend much time in said events just enough time to get my powerful and pinnacle gear so get you stinking priorities straight or your losing one of your loyal fans
-
Hello there[url=https://media.giphy.com/media/KOVlHmbBA09XO/giphy.gif],[/url] The reasons that can cause a restriction can be found here: [url=https://www.bungie.net/en/Help/Article/11929#suspended]Why was I Restricted?[/url] Restrictions for [i]Connections[/i]: The 1st restriction is for 2 weeks Each additional will be 2 months If you believe the restriction was placed in error, feel free to submit an appeal on this [url=https://www.bungie.net/en/Support/Troubleshoot?oid=48629]Page[/url]. Please read all the info on the page before submitting the form at the bottom. [b]The form is for appeals only, they do not answer questions as to why or how long.[/b] [spoiler] Requests for additional information, such as the length of a restriction or reason for a ban, will be disregarded. Here are some suggestions that may help with connection issues: [spoiler] [quote]1. Use a wired connection rather than Wi-Fi 2. Quit any program or turn off other devices that are streaming 3. Clear your [url=https://www.bungie.net/en/Help/Article/12539]console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335] verify the integrity of your game files[/url]. 4. Power cycle your internet router 5. [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]Improve your latency and packet loss[/url] 6. Follow the [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try the [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP or changing your NAT type. 7. Enable IPV6 on your router to see if that helps[/quote] [/spoiler]
-
I am the only person left in my clan, but I can not leave. I have created a dummy account, but I am not able to promote anyone in the clan, even though I am the founder. I even invited a friend to join and could not even promote them to admin. I do not know the problem, but I need a solution to be able to leave this clan or even completely remove this clan.
-
Hello there, Is it giving you any specific error messages when you are trying to promote?
-
Edited by far2easy: 1/12/2022 10:27:23 PMThank you for responding, but no, there is not even an option to promote, but it says I am the founder.
-
Try a different PC browser or the companion app
-
I have tried both with no success
-
Can you post links to what you see in your clan settings when you are on PC and app? Imgur links work best
-
I resolved the problem, thank you for your help. I was just being stupid.
-
Hi, I've created bungie account via PS a few months ago and now I'm trying to create a clan via the app I just downloaded to my phone. However, I get the followi-blam!-; "Your account does not meet the minimum required Destiny progress or account age to create a new clan" I have access to the tower and I have my account for several months now. I would like to get your help on this. Thank you :)
-
Your bungie.net profile needs to be at least 30 days old and in-game you need to have completed the A Guardian Rises quest. The profile you are posting from has a creation date of Jan 10, 2022. This profile won't be able to create a clan until roughly Feb 10th.
-
Thank you
