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7/31/2017 4:27:24 PM
2964
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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Please this issue has happened more than once now. I pre ordered the Witch Queen expansion and I have proof on my bank account but it’s saying that I don’t own it. And I did this on Xbox. This issue happened with beyond light but I got frustrated and just had to buy it again because the game didn’t give me any other option.
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If it show you do infact have purchase the dlc then you will need to talk to Xbox. Bungie doesn't handle licensing.
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I just got back on after Witch Queen came out, I had an exotic engram in my postmaster before the servers when down for maintenance. looked in my postmaster and it was gone what happened?
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Hello I paid for beyond light + 1 season and it said that when I logged in I would get the season that was active. I logged in and it has not given me season of the risen. After my purchase I did not log in until THIS season bit not season given. It quite clearly states that whatever season you log in on would be the season given. Can I contact bungie to get this fixed? Please help
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I have been banned, I can’t understand why I already explained my reason as to why I believe I was banned, as I had let a friend use my account to try my flinchbringer roll. But I had an email saying my request was denied, but I just want more info and to hopefully get my account unbanned as I have been playing since launch of D1. And have thousands of hours on destiny 2 I have spent grinding for gear. I would hate to lose all of my progress as I have spent much time playing this game. Please help!!!!!
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when i try to join my friends online to do dlc things which i have. it saids i need yo buy it again? i bought the deluxe editons for the witch queen and beyond light and it does the same thing.
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I've been playing destiny for quite awhile but recently I've been playing and I've tried to get some of the seals under the triumphs and the 2 I should have but for some reason they are glitched and I can never get them completed the titles are cursebreaker and dredgen for cursebreaker I some how have 1 amkara bone missing but I've gone multiple times to each location and I still can't find the last bones I'm missing. and for the dredged title I'm missing the complete gambit with all gambit weapons equipped but I've played and won multiple times but I still never get it. Is there anyway I can get both of those triumphs completed on bungie's side in the code or something in order to get this problem solved? and if possible would someone be able to make it a golden title? Only asking about the golden part since I have tried to complete both but unfortunately each time I try to get all this done I can't.
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Having an issue with unlinking an account, I don't have access to said account or that accounts email any longer, anyone to get in contact with to unlink it? Thanks.
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Bungie does not remove linked accounts from profiles per request. You will need to work with the platform to regain access to that account if you wish to unlink the account from your profile.
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Bummer, thanks though.
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I had been a player since day one of Destiny and I have since lost my account. Is there a way to get my profile back so I don't have to lose/re-earn all my progress and be able to play with my friends in Destiny 2?
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It would be better to create a new post than to lump it into this one, which now has 2800 comments.
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Yeah I BOUGHT THE 100$ WITCH QUEEN DELUXE AND 30TH AV. A WHILE BACK AMD NOW ITS TELLING ME TO BUY IT AGAIN WHATS GOING ON... I've been playing Destiny since the demo come out. I'm just confused pn what going on
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Go to microsoft.com and log into your account. Then go into purchase history and find your pre-order purchase. Check the status of that order, if it shows anything other than Completed then Microsoft has declined your order. If this is the case you will need to contact Microsoft for further assistance
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I pre-ordered Witch queen months ago, deluxe edition with the anniversary bundle, and it's no longer on my account. Witch queen is released in a couple of days and I'd like it to be resolved before then
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Go to microsoft.com and log into your account. Then go into purchase history and find your pre-order purchase. Check the status of that order, if it shows anything other than Completed then Microsoft has declined your order. If this is the case you will need to contact Microsoft for further assistance.
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I’m the hour or so I have done a grasp of avarice on master difficulty and after I completed it for the first time I did not receive any look and I am very disappointed because I tried very hard and for a long time to just get nothing :( I even got the triumph to complete it but still no drops
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I have no idea why but I cannot get charged with light at all. None of the mods are working for me. What should I do?
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Hi there! In order to be Charged with Light, you must have mods equipped that spend the charges as well, such as High Energy Fire.
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Hi this is JJ39ZOMBIE i finish the garden of selfashin and did all the puzzles and kill d the boss then the game sed contact ing destiny server's and I got kicked now I lost my Chan's to get divinity 1 Agen pleas can thay just make a checkpoint on the puzzles pleas I can't do this any more it's a very hard raid
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Edited by Astreus Arkraris: 2/19/2022 3:34:57 AMMy gf is having an issue where her mouse is being delayed and when it catches up it exaggerates her movements making the game unplayable, this is only happening with Destiny 2. We have tried a lot such as verifying the integrity of the game files, reinstalling the game, updating drivers and messing with the settings to try to fix this issue and so far have found nothing. Can you help us?
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My account can't access cross save for 90 days because I tried to add my new steam account anything I can do
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Hello there, Unfortunately, the cool downs from disabling cross save or buying silver cannot be bypassed.
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Is there a way I can get my bungie name changed?
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Hello there, The name change feature is targeted to be release around the launch of Witch Queen.
