Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
-
Is there any update of friends not being able to join on each other due to their names being greyed out. Im on PlayStation and this has been a thing going on 2 yrs never experienced it until forsaken released had the game sense release never had this issue before forsaken.
-
I completed of queens and worms with my brother, got the triumph but did not receive the exotic grenade launcher, The Parasite, and the quest is gone now
-
I’m not receiving any item drops from crucible matches. This has been happening for the past two days. I get some legendary shards and glimmer, but absolutely no items. Any ideas?
-
Hello, I want to know how to apply for a position in the upper level of bungie. It seems like only idiots get these spots and I believe I too could be just as moronic. I would like to be in the discussions where we -blam!- over our players. If you could get me an email or maybe some sort of contact information I would be very greatful. I am very excited to start my new career as supreme overlord of the peasants. I have some great ideas about charging all of our filthy peasants... I mean loyal customers... every time they use a super. To make up for it we can release an old exotic no one likes (but of course we will lock it behind a season pass). Thank you for your time. I look forward to some day soon being apart of the team to bring you 5 hours worth of gameplay that we will require you to redo over and over again and call it new content. If you will get me that contact info I would very much appreciate it... Thank you in advance.
-
Edited by Buttstallion421: 2/26/2022 4:26:49 AM
-
When can I change my name? I never set it as anything inappropriate and I come back after not playing for a few months and my name is guardian4427 or something, I paid for the game when it first came out and I don’t even understand why that was set to my name and why I can’t change it?
-
Hi there! Bungie name changes will be available at a later announced date. Please continue to monitor the weekly blog posts for updates!
-
What about a missing product. I ordered my collector's edition for which Queen and it claims it was delivered but I have not received my package
-
Hi there! Please contact the Bungie Store support team for more help on this. You can send an email to the email address provided on your order confirmation. If you did not receive an order confirmation email, you can contact them through the Customer Support page [url=https://bungiestore.com/pages/customer-service]here[/url].
-
I preordered the witch queen expansion for the game. My $100 was taken but The content wasn’t released to me. Instead I had to pay another $40 to even play the content. This isn’t the first time I’ve had issue with preorders or in game purchases in general. I’m getting really sick of spending even more money that I shouldn’t have to spend. I would like the content unlocked on my page seeing -blam!-100 was taken out of my account
-
Hi there! Please contact your platform's support team for more assistance on this.
-
How do I do that because no one will answer my emails and there’s no number
-
Did you preorder from the XBOX Store?
-
My rank at Zavala stays at 1, zero points, no matter how many strikes, battlegrounds, etc. I played. I'm on ps4. Tried rebuilding database, didn't help. The problem started with WQ release. Everything else ranks properly.
-
My delux edition + 30th anniversary edition doesn’t register In game even thought I’ve purchased it
-
Hi there! Can you please clarify your issue? What do you mean it doesn't register? Can you access the 30th Anniversary content?
-
I’m sorry to ask but I had wifi problems and weren’t able to log in for a few days , I pre ordered witch queen and was exited for its release but the days I wasn’t on my pre order hive ghost was on shop and I wasn’t able to claim it n I missed it n I kinda was exited for that the most is there any ways u could plz give me a hive ghost I missed it by accident n I was exited for it I’d apreciate it so much
-
I wanted to inquire about the 15th wish. I was messing around today, went to the wish wall with 1k voices equipped, shot at the wall in a way that every “spot” was hit and stepped on the platform. Nothing happened then, but when I went to re-launch into the raid to try again, I ended up with the final cut scene of the raid. It was already under speculation that the last wish was the raid, hence the name. But I’ve never seen that cut scene without completing the raid before. I know the triumph has been removed, but I wanted to figure out if that was it or not even close?
-
Playing destiny 2 on pc with a PS4 controller through steam. When the controller is plugged in my voice chat doesn’t work. How do I fix it?
-
I never received my Ghost or emote from the witch queen. I got the transport but not 2/3 of my preorder bonus. Can you help me out
-
Looking at your account via the API I can see the pre-order ghost shell in your Collections. This would indicate you visited Rahool at some point and claimed it. Rahool would have had the emote there as well. Unfortunately I cannot see emotes via the API, but if you have the ghost shell unlocked then I'm assuming you have the emote and are just missing it in the emote menu.
-
Where do you see it because I don't see it at all
-
Collections->Equipment->Ghost Shells->Season 15->Cosmographicum Shell
-
I bought the Digital Deluxe version of Witch Queen, I have everything that comes with it including the exotic SMG and its ornament, however i do not have the season pass. i tried contacting Microsoft support and tried uninstalling and reinstalling witch queen but nothing works.
-
I know you guys might be very busy and might not even see this but I pre ordered the witch queen expansion and the deluxe edition but when I got on and did the first two missions as soon as I reach the mission the ghosts it says I need to buy it again and was wondering if you could help me with that at your earliest convenience. Here is picture evidence that I own them