Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
-
I just bought the new expansion pack and all my legendary shards are gone. It shows I have 0 but I know I had more Help please
-
I preordered the game brand new and know I can’t play it
-
How do I transfer my Xbox Ines destiny 2 progress to my PS4 destiny 2 account? Thanks
-
Hi, Unfortunately this is not possible. Progress cannot be transferred between platform families. https://www.bungie.net/en/Help/Article/12211
-
Hi Kellogs, I have been trying to log onto destiny since yesterday at the start of curse of Osiris, but it won’t let me on because “my connection to destiny 2 servers has been lost” and the error code is “centipede”. I’ve tried all things I can think of, even switching to a LAN cable instead of WiFi
-
when will you fix the CABBAGE error.. because i have tried everything
-
So I had the expansion pass for Destiny 2 this morning and now upon getting back on I don’t have access to the content
-
Edited by Guardian1219: 11/29/2017 5:41:20 PMiam still having problems with destiny 2 with the error codes I cant complete the patrol mission that you unlock the patrol missions please help update my game please my gamertag is aivars1999 pleae I gave 110 euro for the game
-
Are you encountering a specific issue? What happens when you try to do the mission?
-
the enemies don't spawn and kicks me out and said an error code cabbage that happens on every mission I know plus I cant play with friends because they disappear and another error code pops up that is lettuce please help me and make a update that will help my game that I can enjoy your great game please
-
I can put up a video on youtube to show how my game aint working plus I bought it off the ps4 play store for 110
-
Bungie is investigating players encountering cabbage errors. I would check the their dedicated thread to this issue here. https://www.bungie.net/en/Forum/Post/230497141/0/0
-
Hello, I was looking for a customer service email corn bungie but then I found this which I hope can answer my question. I was wondering about Iron Banner. You see, my parents are divorced and how it works is that i spend one week with my mom and one week with my dad. Unfortunately the past two iron banner events I have been with my dad. I was wondering if for season two iron banner dates were going to change or if they were going to stay the same. I’m only asking because in my opinion Iron Banner is the coolest event in Destiny. If anybody could get back to me on this I would REALLY appreciate it.
-
Hi, The Iron Banner dates have yet to be announced for season two. I’d keep an eye on the This Week at Bungie for updates, hopefully the dates work out for you.
-
Wow! That was fast. Thanks you for replying.
-
I want to transfer my characters from Xbox one to ps4 so I don't have to do all the work again. I know it can be done my friend did it with a gta 5 account. I was hoping it was possible for destiny 2?
-
Not possible with Destiny
-
Why did I get banned without doing anything wrong?
-
When i bought destiny 2 it was supposed to come with a dbl xp buff..i never recieved it..not even in my postmaster and i did put my codes into bungie.net and i also got my coldheart.but never my dbl xp..also..when i got my codes from kellogs to get dbl xp for buying some poptarts ,put those codes into bungie .net and never recieved them either..dont really know what to do..but i do want my dbl xp boosts. . .
-
I have the digital deluxe edition downloaded on one account on my Xbox but my other accounts can only use The base game content. No coldheart or dlc. The account is my home Xbox. Even when I'm signed in, other accounts can't use it because it says they don't "own" anything and I can't reinstall the expansion pass because it's 0GB. I can reinstall the other extras but it still doesn't make it usable. Even though the dlc isn't playable yet I know they don't have it because it tries to make me buy it again. How can I fix this
-
Bungie does not support license sharing features. Only the account that was used to purchase the content is guaranteed to receive it.
-
it doesn’t support game sharing. so the account will be able to play but not eligible for the bonuses
-
So there's basically nothing I can do, you're saying?
-
yup. the coldheart can drop in game and as for the dlc...you know for sure in a few weeks
-
Alright. Thanks for the help