i think your rant is utterly wrong. i think the actual problem is gaming is the only industry where you actually have folk defending the devs out of some misguided loyalty to them instead of simply allowing folk to air their views. every other industry the sellers know the customer is always right , if they aint happy you NEVER try to make out like they have the problem , you try to help them, (if you want to stay in business) you also don't try to impose your beliefs on them or make decisions based on your ideas of how they should enjoy your product , you simply allow them to enjoy your product as much as possible and make decisions based on what the consumer wants. could you imagine coca cola saying " we removed cherry coke because we see too many folk were drinking it" or "we see too many folk are finding it easy to get cherry coke so we removed it from 50% of our shops , its now RNG whether your local shop is selling it" but in gaming fanboys grow an attachment to the game they play and and defend it blindly to the point they attack other consumers who don't love it the way they do.