[quote]As you can see, a decent human being can admit their wrong doing and apologize. Even if they believe they did nothing wrong.[/quote]
An apology without sincerity, or a genuine understanding of why it was wrong, is a smattering of useless words cast out into the wind.
Only apologize when you believe it.
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That's where education comes in. But that mostly depends on what type of person you are. I know why Hicksville is offensive, but I know many people don't know why Noland's tweet is offensive. A simple Google search of the word transgender might clear that up. But that all depends on the person and if they are willing to educate themselves. But I have faith that people can use google.