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9/28/2014 10:27:18 PM
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Console Sync: Pre-order bonus items do not transfer/sync?

Hello, Based on [url=http://www.bungie.net/7_Where-can-I-get-info-about-the-Destiny-next-gen-di/en/Help/Article/12122]this page[/url] from help.bungie.net, it says that everything, including all gear, transfers/syncs between consoles within the same family - such as between Xbox 360 and Xbox One. The final Q/A on the page reads: [quote][b]Guardians, Stats, and Gear Q. Will my Guardians, progress, stats, and gear carry over when I download and play the next-gen version?[/b] Yes. Whether you participate in this program or not, [b][u]your Guardians, progress, stats, and gear are shared within a console family[/u][/b] (PlayStation®3 ↔ PlayStation®4 or Xbox 360 ↔ Xbox One) and will be waiting for you when you transition to next-gen.[/quote] Based on the above question and answer, it makes it seem like [u][b]everything[/b][/u] transfers between the consoles. However, my special edition Sparrow that I received as a pre-order bonus for Xbox 360 does not work on Xbox One. It [b][i]does[/b][/i] show in my inventory of gear for my Guardian, but when I go to equip it, it says "Pre-order bonus purchase required" and I cannot equip it. But it shows in my inventory just where I left it on Xbox 360. I thought that [i]everything[/i] was supposed to sync between the consoles? Based on the information Bungie has provided it certainly sounds that way, anyway. Has anyone else encountered this issue, or is it just a problem with my account? Has anyone been able to find a solution for this problem? Thanks for any info or assistance - any help is appreciated. Cheers

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  • I'm currently having this problem with my transfer from PS3 to PS4. I am unable to use my The Taken King preorder exclusives on my PS4. Has there been any solution found?

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  • Same but with PS4 > PS3. I redeemed it on my PS4 but when I go to my PS3 to join my friends it's faded. Download history to redeem the code does not work as the pre-order code does not show up.

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  • Like GWelshNinja224 said. After the transition, you have to re-enter your codes and download the expansions again for them to take effect.

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  • Okay, I got it. It's very simple. Go to the xbox one games market place, go to game add ons, and there, you'll be able to download your bonuses for free

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  • I'm also having this issue. I got the limited edition for the 360 when it first came out, but I can't use the emblem, ghost skin, or ship on my new Xbox One.

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  • I have the same issue. Has this been resolved?

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