I haven't a clue to anything you just said. I am contacting the guy that built my computer now anyway, chances are he will understand what to do with it physically should I not find a software-based solution.
do you have a smart phone? can you get google on it? google "how to enter safe mode with x"
and x is is going to be your operating system. do you run windows xp (a bad idea in this age) , windows vista, windows 7 or windows 8.1? some sort of linux? hackintosh'd mac OS X10?
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
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