hi I have a question I was banned from destiny 2 more than 2 weeks ago and I would like to know how long support answers the call the reason for my ban is that I had my steam account hacked which is now secure and I put all the proof as well as the proof of Steam/Valve which confirms that my account has been compromised. I have more than 2k hours on the game I have been licensed since 2014 and I hope to be unbanned I have never cheated on the game and it hurts me to see that I am banned because of a person who had hacked thank you
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#Help
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Hello, Thank you for reaching out. Help Forums cannot provide insight or assistance for bans and restrictions. If you've already submitted an appeal via our Ban Appeal form, then you have done all you can, and will need to wait for our Security Team to review your appeal. Please note that this form is strictly for appealing bans/restrictions and does not guarantee we will uplift a ban. If several weeks pass with no reply, you can safely assume your ban will remain in place. Please review our [url=https://help.bungie.net/hc/en-us/articles/360049517431-Destiny-Account-Restrictions-and-Banning-Policies]Destiny Account Restrictions and Banning Policies[/url] for more help and information on account bans and restrictions.
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Just to clarify a point: the ban appeal makes Bungie check twice if an account really did have a ban-worthy conduct. Whether it was you or somebody else playing at the time, it really doesn't change that.
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There is no guarantee of any contact expect if bungie needs more information or if they lift the ban all you can do is wait for more information on the subject of bans please refer to the security article