Any chance part of Bungies trust building will be a customer service phone number?
My account was banned a year ago for being randomly matched with a cheater on my team in trials... my stats are awful there is no way I'm a cheater from their view.. and no response on my request...
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4 RepliesHello there[url=https://tuxydoh.com/images/hi.gif],[/url] The forums are not able to assist with appeals of suspensions, restrictions or bans. Posting in the forums cannot assist you beyond linking you to the appeal and speculation and there is no contact phone or email. However, there is a process in place for players to appeal their ban or restriction. If you feel the ban was placed in error, feel free to review this [url=https://www.bungie.net/en/Support/Troubleshoot?oid=48629]Page[/url], and submit the form at the bottom. [b]If you have already submitted a ticket than you have done all that you can do. The appeal process will trigger a 2nd review of your situation and if the ban was incorrect it will be lifted, if found to be valid, it will remain. [/b] If more than 3-4 weeks have passed or your ticket is closed without contact, it is generally safe to assume that Bungie found the ban to be properly placed and will not be modified. Tickets are often left open as a method of tracking multiple submissions and is not represenative of if a ticket has been reviewed. [b]Multiple submissions, submitting inappropriate content, and/or abuse of this contact form may result in further account restrictions.[/b] Bungie will typically respond only if more info is needed or if the ban/restriction is altered. The form is for appeals only-, they do not answer questions as to why or how long. [spoiler] Requests for additional information, such as the length of a restriction or reason for a ban, will be disregarded. https://help.bungie.net/hc/en-us/articles/360049024492 [/spoiler] [i]Please note that while every appeal is reviewed by Bungie Security Staff, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that the ban or restriction will be overturned. [/i] [u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u]
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Just be aware since you decided to make a new account. Bungie has banned new accounts that are associated with one's that are previously banned it's known as ban evasion.