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9/25/2026 12:30:03 AM
4

Missing purchase

I purchased the blade wipe emote today and not showing up in emotes or under recently discovered. It did take my bright dust along with showing it x out in the store.
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#Help #Eververse

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  • Edited by viiTactiiCZz: 9/25/2026 1:23:26 AM
    BNGHelp provided the form link - https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items Can you head to https://www.bungie.net/7/en/User/Account/EververseHistory and see if it is listed as purchased or refunded. Bungie do different button options for Silver wrapped items, so if its showing up as refunded then you need to buy it again. If the silver wasn't refunded though then the form for that is on this page: https://help.bungie.net/hc/en-us/articles/360049497031-Contact-Form-Missing-Silver

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  • Hey there, items bought with Silver go to a special section in your Inventory, and have to be unwrapped from there before they can be used. Could you check to see if it is there?

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    1 Reply
    • Hello there, Thank you very much for reaching out to us. I'm sorry to hear that you are having issues with something you purchased in the Eververse Store. Please be sure to check any unopened packages and any items that may need to be unlocked in Modifications. If you continue to have issues, please submit a request through our [url=https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items]Missing Eververse Item or Add-On Items Contact Form[/url] so we can take a closer look.

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    • Correction it was purchase with silver not bright dust.

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