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Help - Destiny 2

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9/23/2026 1:32:52 PM
1

Xbox series x, game crashing

The game is crashing a lot more often now than it used to, is there anything you guys can do?

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  • Edited by BNGHelp3: 9/23/2026 2:12:43 PM
    Hi there, Thanks for reaching out. We're sorry to hear of these crashes you're experiencing! To work through this, we recommend you start with [url=https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache]clearing your console's cache[/url], as it can often help with resolving issues like this. In your case, please ensure you also check the "Vital Information" section at the bottom of the linked page. If a console cache clear doesn't help, we then recommend checking your console's heat level/ventilation and uninstalling and reinstalling Destiny 2. Alternatively, if the crashes generate error reports, it may be prudent to forward these to Xbox support for further assistance and detailed troubleshooting.

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