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9/21/2026 10:16:51 PM
1
Linked account is suspended, spoke to Microsoft
I have a Xbox account linked to my cross save which is suspended after being hacked a little while ago. I have contacted Microsoft and they have given me a confirmation email and have said they cannot do anymore as the email is suspended.
Is there genuinely nothing bungie can do to help me here. I have the evidence to prove that the account genuinely cannot be accessed to remove cross save from my account.
English
#Help
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There's nothing that will be done by them, also as the Xbox account is suspended even if you had the ability to sign into it you can't alter your cross-save setup regardless. [quote]Destiny Player Support and Bungie cannot modify or remove accounts linked to Bungie.net profiles. To protect player privacy and data, you must be able to log in to any linked accounts to prove ownership prior to modifying your linked account. If you no longer have access to a linked account, you will need to reach out to the specific platform’s support for assistance with account recovery options. Bungie is not able to remove connected platform accounts from profiles under any circumstances. Banned accounts are ineligible to participate in Cross Save or alter already active Cross Save setups [/quote] https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide
