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`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
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8/26/2026 1:38:55 PM
1
sms verification error
ive played destiny 2 since 2019 and ive played iron banner before and it never asked for verification, and today it did and when i tried to do the sms verification, the code isnt even being sent to me as a whole.
did anyone experience this issue before and if so, how did you resolve it
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1 ReplyHi! Thank you for reaching out. I'm sorry to hear you're unable to complete the SMS Verification process. Can you please try the following: [quote][b]1.[/b] Use a different browser/device and a clean session. [b]2.[/b] Open an incognito/private window. [b]3.[/b] Temporarily disable ad-blockers / script blockers for bungie.net. [b]4.[/b] Try from a different browser (Chrome / Edge / Firefox / Safari) or your phone’s browser over mobile data. [b]5.[/b] Double-check the phone number entered.[/quote] Please also make sure you are using a normal mobile number from a carrier, and not a VoIP/online SMS service, as those often fail validation even though they can receive texts. Here's our [url=https://help.bungie.net/hc/en-us/articles/360054873751-SMS-Validation]SMS Validation Guide[/url] as well that you can review for more information and help with your SMS Verification.
